maxIT’s Siemens Practice is comprised of experienced healthcare IT consultants focused on successful implementations, upgrades, and optimization of Siemens systems. maxIT is a current service provider to Siemens HS, under a Master Services Agreement, with a long standing relationship with Siemens. We currently support all of Siemens’ software platforms including Soarian, MedSeries4 and Invision as well as other legacy systems. maxIT’s Solution Life Cyle complements and aligns with Siemens’ implementation approach and methodology. We support this approach and work in partnership with our clients to ensure continuity in build, minimum scope creep, and on time activation.
Our Siemens team has experience with all phases of the Solution LIfe Cycle including analysis, design, build, and implementation. maxIT has conducted design sessions to achieve common models for implementation at individual facilities. We have extensive experience in building the Siemens applications. The process is designed to enhance your clinical and revenue cycle operations. maxIT’s flexible business model allows us to provide solutions and services of all sizes and complexities to Siemens clients. We leverage our people, tools and methodologies at all points in the project life cycle. We have the ability to work on one component (e.g. Roadmap), or can work on projects from Strategy, Roadmap, Design through Activation and Optimization. maxIT has a proven track record of helping providers adopt change and achieve tangible results with their implementation projects.
Strategy:
maxIT works with your organization to clearly define where you are, where you want to go, the benefits you want to achieve and the way to get there – with full clinician acceptance and realization of predefined benefits.
Activities
/ Deliverables from our IT
Strategy process may include:
Requirements
Definition
System
Selection
Organizational
Readiness and Risk
Assessment
High
Level Budget, Timeline
and Scope
Technical
Planning
Roadmap:
maxIT helps your organization define the process for ensuring success of your project by defining a clear roadmap. This process determines your project governance, reviews current work flow and develops future state work flows in support of your project’s goals. The roadmap also specifies the plans for risk mitigation, staffing and budgeting, communication, testing, training, activation and support.
Activities / Deliverables
from our Roadmap process
may include:
Project
Charter / Scope /
Governance / Roles
and Responsibilities
Project
Kick-Off and Team
Education
Change
and Adoption Readiness
Assessment
Hardware
Procurement
Scope
Management Process
and Change
Control Process
maxIT works with your organization and Siemens to ensure that the design agreed upon is documented and validated. This will prevent rework and second guessing, but is also the root of subsequent activities and deliverables such as Testing and Training. We leverage work already performed and grow it into a much fuller solution to meet your evolving requirements. We don’t work in silos and re-create work that has already been completed.
Activities
/ Deliverables from our
Design process may include:
Work Flow
Designs
Future
State Design
GAP
Analysis - Current State
vs. Future State
Report
Inventory and Designs
Clinical
Content
Master
File Definitions
Security
Profiles (Role Based)
Conversion
Mapping
Device
Integration Minimum
Data Sets / Device
Specific Designs
Validation
Session Agendas
Testing
Scenarios
High
Level Training Plans
Device
Schematic
Accelerated
Build:
maxIT collaborates with your Project Team to accelerate the build process by providing the information your team needs to make informed decisions, to understand integrated implications, and to leverage the Siemens solutions to fullest extent possible. Our integrated approach avoids the ‘spinning’ that occurs between teams and introduces total transparency to guide the efforts.
Activities / Deliverables from our
Build process may include:
Inpatient
Clinical
Ambulatory
Clinical
ADT/Registration
Patient
Billing
Scheduling
HIM
Interface
Build
Unit
Testing
Validate:
The hard work performed earlier pays off in the Validation phase when testing is synched with design and build, and organization change meets work flow redesign. We are not only validating that the system is operating as expected, but also that the work flows and roles are in synch and all pieces fit together. When in doubt, we know why decisions were made and can better understand the implications of change.
Activities / Deliverables from our
Validate process may include:
Test
Scripts
Testing
Process and Results
Change
Control Process
Detailed
Training Curricula
Training
Schedules
Integrated
and User Acceptance
Testing
Failover
and Hardware Testing
Conversion
Testing
Training:
maxIT provides essential Training Program development and identifies staffing needs for our clients. Our Principal Trainers lead clients through the design, planning and execution of training programs. maxIT Trainers focus on the creation and management of:
Application
Curricula Design
Documents
Training,
Go Live Support and
Quick
Reference
Classroom
training (adult learning focused)
1:1 or small group Physician/End User
Creation and Maintenance of Master Train and Classroom Environments
Activities / Deliverables
from the Training process
may include:
Comprehensive
Work Flow and Application
Training
Super
User Training
End User Training with 1:1 elbow support
In-Classroom Training
Training
Environments Management
Activate:
Go Live and Cutover Planning in the early phases of the project have outlined the strategy and approach for Activation: What test conversion and pre-Go Live events will occur? What Communications are occurring? How will Cutover occur and what fallback plans are in place? By the time you get to Activate, you’re well on your way through the Activation project plan and all teams have a common understanding, shared milestones, and joint activities.
Activities / Deliverables from the
Activate process may include:
Test Conversion and Pre-Go Live
Conversion
and Go Live
Production
Support Plan
Downtime
Procedures
Readiness
Assessment
Cutover
Lessons
Learned
Configuration Maintenance
Support:
We have solutions to assist with both Go Live Support and transitioning from Development to Support modes. These solutions extend beyond the pure system handoffs considering impacts and requirements for Help Desk, ongoing Training, how to handle upgrades and releases, new employees and more.
Activities / Deliverables from the
Support process may include:
Go
Live Support
Problem
Resolution
Knowledge
Transfer
Ongoing
Training
Ongoing
Outcomes Measurement
Help
Desk
Optimize:
During the optimization phase we have the opportunity to refine work flow processes after Go Live and measure the outcomes using the metrics developed earlier in the implementation process.
Activities / Deliverables from the
Optimize process may include:
